Platform/Billing
Billing & Commercial Model
Subscription and usage billing across minutes, agents, evaluations, retention, seats, security and white-label add-ons.
Current plan
Business
Calls MTD
428,190
Est. invoice
$12,820
Overage est.
$420
Monitored call minutesNumber of callsNumber of production agentsNumber of retained callsEvaluation callsEvaluation tokensSynthetic test minutesTrace volumeData retentionUser seatsPremium integrationsEnterprise securityData residencyWhite-label capabilityManaged service
Usage meters & quotas
Alerts fire at 80% / 100%
Monitored minutes842,100 / 2,000,000 min · 42%
Calls428,190 / 1,000,000 calls · 43%
Production agents18 / 50 agents · 36%
Retained calls1,240,000 / 5,000,000 calls · 25%
Evaluation calls84,200 / 200,000 evals · 42%
Evaluation tokens42,100,000 / 100,000,000 tok · 42%
Synthetic minutes1,240 / 5,000 min · 25%
Trace volume12,400,000 / 50,000,000 spans · 25%
User seats24 / 50 seats · 48%
Invoice history
Multi-currency · tax · PO ready
| Invoice | Period | Amount | Method | Status |
|---|---|---|---|---|
| inv_2026_07 | Jul 2026 | $12,400 USD | Visa ••4242 | paid |
| inv_2026_06 | Jun 2026 | $11,890 USD | Visa ••4242 | paid |
| inv_2026_05 | May 2026 | $10,920 USD | ACH PO-4412 | paid |
| inv_2026_04 | Apr 2026 | $9,800 USD | Wire | paid |
Free trial (14 days)Usage meterQuota alertsOverage calculationInvoice historyPayment methodTax supportCreditsCouponsContract pricingPurchase-order billingMulti-currency support
Plans
Starter · Growth · Business · Enterprise
Starter
$499
/mo · annual discount available
50k monitored minutes
7-day retention
- · Limited monthly monitored minutes
- · Basic dashboards
- · Core integrations
- · Standard metrics
- · Seven-day retention
- · Email alerts
Growth
$2,499
/mo
500k monitored minutes
30-day retention
- · Higher monitored minutes
- · Custom evaluators
- · Advanced dashboards
- · Thirty-day retention
- · Slack and Teams alerts
- · Root-cause assistance
Business
Current$7,999
/mo
2M monitored minutes
90-day retention
- · High-volume monitoring
- · Advanced telecom diagnostics
- · Ninety-day retention
- · SSO
- · Custom roles
- · Incident integrations
Enterprise
Custom
contract / PO
Custom volume
Long-term / CMK
- · Custom volume
- · Dedicated environment
- · Private networking
- · Customer-managed keys
- · Long-term retention
- · Data residency