Investigate/Agents

Agent Health Matrix

Central monitoring table. Click any agent for its full health page — status, latency, errors, and investigation shortcuts.

Agents

Healthy

Warning

Critical

Calls today

20,397

Status legend: Healthy Warning Critical No data Maintenance

Sorted critical → warning → healthy · click row opens /agents/[id]

Agent	Status	Calls	Success	Quality	P95 Latency	Errors	Trend
Support Bot LiveKit + Custom · us-east-1	Critical	980	61.0%	58	4.10 s	21.0%	Declining	Health
Banking IVR Assist Amazon Connect + Lex · eu-west-1	Critical	902	71.4%	68	2.65 s	14.8%	Declining	Health
Sales Agent Vapi · us-west-2	Warning	1,210	82.0%	76	2.80 s	8.3%	Declining	Health
Support Concierge Vapi · us-west-2	Warning	3,104	87.5%	82	1.92 s	6.4%	Declining	Health
Legacy IVR Bridge Custom REST · eu-west-1	No data	0	0.0%	0	0 ms	0.0%	Unknown	Health
Claims Intake Agent Retell AI · us-east-1	Maintenance	0	0.0%	0	0 ms	0.0%	Unknown	Health
Appointment Bot Retell AI · us-east-1	Healthy	2,430	94.0%	91	1.40 s	2.1%	Improving	Health
Collections Agent LiveKit + Custom · us-east-1	Healthy	4,281	94.2%	91	1.18 s	2.4%	Stable	Health
Appointment Scheduler Retell AI · us-east-1	Healthy	1,890	96.1%	94	980 ms	1.2%	Improving	Health
Outbound Survey Bot Twilio + Pipecat · us-central-1	Healthy	5,600	92.8%	89	1.05 s	3.1%	Stable	Health

Tip: from Overview, the same matrix is embedded under the four main sections. Back to Overview