3
AC
Diagnostics/Telecom

Telephony, SIP & Media Diagnostics

Dedicated telecom observability — SIP, RTP/media, and carrier analytics. Sensitive SIP fields masked by policy.

SIP success

99.1%

Avg MOS

4.21

Packet loss

0.4%

Masked SIP fields

ON

SIP monitoring

Methods, codes, headers (masked)

Event / codeCountStatus
INVITE15,420ok
100 Trying15,380ok
180 Ringing14,200ok
183 Session Progress2,100ok
200 OK14,150ok
ACK14,140ok
BYE13,800ok
CANCEL420warn
REFER890ok
NOTIFY1,200ok
OPTIONS5,600ok
Re-INVITE340ok
401/407 Auth48bad
403 Forbidden22bad
404 Not Found65warn
480 Temp Unavailable110warn
486 Busy280warn
487 Request Terminated184info
503 Service Unavailable22bad
408 Timeout9bad

SIP anomaly detection

Registration failure
2high
Authentication failure
48medium
Routing failure
12high
Carrier rejection
22high
Number-format error
8low
Codec mismatch
3medium
TLS / certificate failure
1critical
NAT / firewall issue
5medium
Session-timer expiry
4medium
Transfer failure
11high
Missing ACK
2high
SIP retransmission
34medium
SIP loop
0critical
Call setup delay
56medium

RTP & media metrics

Packet loss

0.4%

good

Jitter

18ms

good

Round-trip time

42ms

good

Media latency

65ms

good

Out-of-order packets

0.08%

good

Duplicate packets

0.02%

good

RTP stream interruption

0.3%

good

One-way audio

0.1%

good

No-way audio

0.02%

good

Audio level

-18 dBFS

good

Silence

12%

neutral

Clipping

0.4%

good

Codec

opus

good

Bitrate

32 kbps

good

Sample rate

16 kHz

good

DTMF success

99.2%

good

MOS estimate

4.21

good

R-factor

84

good

Network path

US-E → edge

neutral

Media-region selection

us-east-1

good

Carrier analytics

ASR, NER, PDD, CCR, ACD, fail rate, quality vs cost — route degradation cues

CarrierASRNERPDDCCRACDFailQualityCost
Twilio99.4%98.1%1.2s97.8%4m 08s1.1%92$0.014
Telnyx99.2%97.9%1.1s97.5%4m 15s1.3%91$0.011
Vonage97.1%95.4%1.6s95.2%3m 55s2.8%84$0.013

Recommendation: Vonage EU shows elevated fail rate and lower quality index — investigate route-specific degradation and compare carrier cost vs quality.