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Incident4 Inc17 WarnUpd 1s
Incidents/Alerting

Alert Policy Builder

Multi-condition rules with windows, sample size, consecutive breaches, cooldown, dedup, grouping, suppression, maintenance windows and escalation.

Condition types

Metric thresholdMetric changeAnomalyEvaluator failureCompliance violationCritical keywordError codeDeployment regressionSynthetic-test failureProvider outageCarrier degradationCost thresholdCall-volume thresholdMissing dataIngestion failure

Notification channels

EmailSMSSlackMicrosoft TeamsPagerDutyOpsgenieServiceNowJiraGeneric webhookMobile push
Warning / high / criticalMulti-conditionTime windowsMin sample sizeConsecutive breachCooldownDeduplicationGroupingSuppressionMaintenance windowsEscalationAck / resolveAlert historyTest notification
PolicyConditionSeverityWindowMin nConsec.CooldownChannelsEnabledLast fired
Task success < 80% (15m)Metric threshold · task_success_rate < 80%highhigh15m50230mPagerDuty, Slack #voice-opsjust now
P95 latency anomalyAnomaly · latency_p95 multi-metricWarningEvaluation warning10m30320mSlack #voice-opsjust now
Safety / compliance violationCompliance violation · critical evaluator failCriticalCritical5m110mPagerDuty, Email compliance@, Slack #sec—
Deployment regression gateDeployment regression · severity ≥ highCriticalCritical30m post-deploy10011hPagerDuty, Slack #releases15h ago
Synthetic banking failSynthetic-test failure · banking digit entryhighhigh2 fails2215mOpsgenie, Slack #voice-opsjust now
Ingestion failure / missing dataIngestion failure OR missing data > 5mhighhigh5m1110mPagerDuty, Webhook—
Carrier degradation VonageCarrier degradation · quality index < 85WarningEvaluation warning30m2021hEmail, Slack #telecom—