Support Bot
CriticalIntegration errorProvider: LiveKit + CustomVersion: v1.5.0Environment: productionLast deployment: 60d agoRegion: us-east-1Language: en-USUse case: Customer SupportTrend: Declining
Call volume
980
today
Success rate
61.0%
Declining
Quality score
58
weighted
P95 latency
4.10 s
end-to-end
Transfer rate
34.0%
to human
Cost per call
$0
fully loaded
Critical — prioritize investigation
Error rate 21.0% · transfer 34.0%. Start with Errors and Deployments tabs, then open a failed call waterfall.
Success rate
24h trend
P95 latency
24h trend
Top error categories
Recent activity
1 calls · latest first
| Call | Status | Quality | Latency | When |
|---|---|---|---|---|
| call_cc8833 | FailedFailed call | 38 | 4.20 s | 59d ago |
Latest related deployment
dep_support_0803
LLM parameters + tool retries changed
LLM parameters changed · 60d ago · Priya N.rollback recommended