3
AC
Incidents/On-Call

On-Call

Primary and secondary rotation for Voice AI production incidents.

Current rotation

US East · Aug 4–10

Primary

Priya Nair

ops · priya@acme.com

Secondary

Marcus Lee

qa · marcus@acme.com

Team roster

Ava Chen

ava@acme.com

admin

Priya Nair

priya@acme.com

ops

Marcus Lee

marcus@acme.com

qa

Jordan Park

jordan@acme.com

compliance

Sam Kim

sam@acme.com

support