Load, Scale & Capacity
Production capacity analytics and controlled load testing with hard safeguards. Never unauthorized third-party testing.
Peak concurrent
312
Queue depth
14
Worker util.
71%
Saturation warnings
3
Concurrent calls
247
Calls per second
4.2
Sessions per region (us-east)
98
Queue depth
14
Worker utilization
71%
ASR concurrency
180/250
LLM rate-limit headroom
22%
TTS concurrency
140/200
API rate limits (tools)
65%
Telephony capacity
400 ch
SIP-channel capacity
380/500
Tool throughput
90 rps
Database load
58%
Error rate under load
1.2%
Latency under load (P95)
2.1s
Cost under load ($/min)
$1.84
Concurrent sessions & queue (24h)
Forecasts & recommendations
Capacity forecast
At current growth, SIP-channel capacity reaches 90% within ~18 days of peak-season traffic.
Saturation warning
LLM rate-limit headroom at 22% — expect 429s if outbound survey volume doubles.
Resource recommendations
+50 ASR concurrency · raise tool API quota · pre-warm TTS pool for peak 10–11am.
Expected peak analysis
Peak concurrent forecast tomorrow: 380 (95% CI 340–410).