Platform/Retention
Data Retention & Storage
Hot / warm / cold tiers, automatic deletion, BYO bucket, legal hold and restore — configurable by org, project and environment.
Hot storage
SSD · interactive queries · last N days
Warm storage
Object store · analytics queries
Cold archive
Glacier-class · restore workflow
Customer-managed / BYO bucket
Customer owns keys & residency
Retention by data type
Days in each tier · delete after (or indefinite for audit)
| Data type | Hot | Warm | Cold | Delete after | BYO bucket | Legal hold |
|---|---|---|---|---|---|---|
| Raw webhook payload | 90d | — | supported | |||
| Call metadata | 730d | — | supported | |||
| Audio | 365d | yes | supported | |||
| Transcript | 730d | — | supported | |||
| Trace | 365d | — | supported | |||
| Prompt | 90d | — | supported | |||
| LLM response | 90d | — | supported | |||
| Evaluation | 730d | — | supported | |||
| Incident | 2555d | — | supported | |||
| Audit log | indefinite | — | exempt defaults | |||
| Export | 30d | yes | supported |