3
AC
Operations/Assistant

AI Operations Assistant

Conversational ops over your telemetry. Respects tenant RLS, cites evidence, shows queries, confirms writes, never invents metrics.

Tenant + RLSCitations requiredWrite confirmAudit logNo invented metrics

Example questions

Conversation

Retrieval over org telemetry, runbooks, incidents and docs

scoped

ZiplyHuman Ops Assistant · tenant-scoped · cites evidence · never invents metrics · write actions require confirmation.

Why did call-success rate decline today?

Ops Assistant

Success rate fell from 92% → 84% after deploy dep_support_0803 (LLM retries=3, temp=0.4). Failure cluster: crm.update_address timeouts (6.4% tool errors) on Support Concierge in us-west-2. Related incident inc_1001 is investigating.

 SELECT hour, task_success FROM metrics WHERE agent='Support Concierge' AND day=today() ORDER BY hour