Platform/Demo

Demo data & provider fixtures

Synthetic verticals only — no real personal information. Use fixtures for QA and load scenarios.

Provider fixtures

Successful callFailed callDropped callSilent callOne-way audioHigh latencyASR failureLLM timeoutTool failureTTS failureTransfer failureHallucinationCompliance breachConversation loop

Healthcare appointment scheduling

Healthcare

Agents: Clinic Scheduler Bot, Rx Refill Assist

Vendors: Vapi, Twilio, Deepgram

demo_hc_01success

Booked cardiology follow-up for patient token PT-10042

Quality 92

demo_hc_02failed

Slot API timeout — no appointment confirmed

Quality 48

Banking customer support

Financial services

Agents: Banking IVR Assist, Card Services Bot

Vendors: Retell, Twilio, OpenAI

demo_bk_01escalated

Account-number ASR failure en-GB → human transfer

Quality 51

demo_bk_02success

Balance inquiry completed with MFA step-up

Quality 89

Insurance claims

Insurance

Agents: Claims Intake Agent

Vendors: LiveKit, ElevenLabs, OpenAI

demo_in_01success

FNOL captured for claim token CL-88312

Quality 87

E-commerce order status

Retail

Agents: Support Concierge, Returns Bot

Vendors: Vapi, Deepgram, OpenAI

demo_ec_01success

Order ORD-DEMO-991 tracked; delivery ETA shared

Quality 91

demo_ec_02failed

CRM update_address tool retries exhausted

Quality 42

Restaurant reservations

Hospitality

Agents: Appointment Scheduler, TableBot

Vendors: Retell, ElevenLabs

demo_rs_01success

Table for 4 booked party token PR-220

Quality 94

Debt collection

Collections

Agents: Collections Agent

Vendors: Vapi, Twilio, OpenAI

demo_dc_01success

Payment promise recorded $240 (demo account)

Quality 88

demo_dc_02failed

Mini-Miranda disclosure miss (compliance eval fail)

Quality 35

Sales qualification

B2B Sales

Agents: Outbound Survey Bot, Lead Qualifier

Vendors: Retell, Twilio

demo_sl_01success

Lead qualified MQL score 78

Quality 85

Telecom customer service

Telecom

Agents: Line Support Bot

Vendors: LiveKit, Twilio, Deepgram

demo_tc_01escalated

One-way audio incident; carrier quality low

Quality 55